Thursday, December 15, 2011

Happy Holidays to you and your family!


On my first visit to Beijing 12 Octobers ago, I had a free day to explore the city on my own. Being my first time in Asia, I ventured off to the shopping mall that was directly across from my hotel. The adventurous type I am not. This mall was big by Canadian standards. 6/7 floors, bright shiny floors, all the major brands stocked with smiling sales associates. There were two peculiar things however. 1) The mall was empty. 2) Christmas music.

These days I know the mall is busy with the emerging Chinese middle class but I do wonder if they still play Jingle Bells in the fall.

Please note our holiday hours:

Dec 23 8:30am - 12:30pm (PST)
Dec 24 Closed
Dec 25 Closed
Dec 26 Closed
Dec 27 8:30am - 5pm
Dec 28 8:30am - 5pm
Dec 29 8:30am - 5pm
Dec 30 8:30am - 5pm
Dec 31 Closed
Jan 1 Closed
Jan 2 Closed
Jan 3 8:30am - 5pm


Happy holidays!

Otis Ashby
Sales & Operations

Thursday, December 8, 2011

Vancouver’s Dr. Sun Yat-sen Garden named world's best

Vancouver’s own Dr. Sun Yat-sen Garden was recently named been named No. 1 on a list of city gardens around the world in a new book from National Geographic.

Our small but beautiful garden is rated ahead of the Rodin Sculpture Garden in Paris! Only two other gardens in North America were rated, the Foster Botanical Garden in Hawaii and the Conservatory Garden in New York’s Central Park.

The classical Chinese garden was the first garden in the Ming Dynasty style created outside of China, and is located just a few minutes from our Vancouver office.

Dr Sun Yat-sen was a China revolutionary and political leader and often referred to as the Father of the Nation.  His impact on Chinese culture is noticeable all over the world as cities, parks, and streets throughout the world have been named after him.

Happy holidays!

Otis Ashby
Sales & Operations

Thursday, December 1, 2011

No Free Lunch

Today, I received an e-mail from a really angry customer. I mean really angry. The good news is he was not a Chinapac customer. During my 10 years experience in the industry, I have seen very few letters that rivaled this one.  

He had booked one of those $49 dollar trip to China with one of those other China tour companies. He was so angry that he had forwarded his e-mail to every Canadian China tour operator and any company that had the word China in it including ourselves

Here is an excerpt of his colourful comments.
  
“It appears that this tour package is an extremely good deal - $49 / $179 for 8 days Shanghai? WOW, good value for your money! Good value for your money if, and only if the tour is good! They just wasted my time, my family’s time and wasted our MONEY! TIME = MONEY! How about 6 hours and 30 minutes wait for the bus to take us to the hotel, I shall say motel from the airport on the first day with no food, no water and no services? Special Tour? What is so special? How about those breakfast brunches with no food, no tables and no seats? – Too many people, not enough food, tables and chairs. We found it SUCKS! There is no way anyone is capable of finding a worse tour company than ************.

The Tour Itinerary was not the same as it was on the list, there was no Huangpujiang Cruise at night after dinner, we didn’t even go to the ‘BUND’ – one of Shanghai’s most famous places and that is where the Huangpujiang night cruise takes place. We were all very disappointed, to say the least.

It is hard to believe that there is ‘no complain received from other clients about ********* China tour’. Everyone on our tour complained. 45 people in our tour group waited over 3 hours for 2 people who can’t make up their mind on which stupid tea pot to buy and when we finally arrive at a scenery place to take some photos, we were only allow 5 minutes to do so? This is just one of many stupid activities.... What kind of a tour is this? If you look at the ********** Brochure, it said ‘... Good Food and Amazing Scenery 8-day Special Tour’, no where in it mentioned it is a purchase tours. We knew it was going to be a purchase tours, but no one would have thought it was this dreadful – outrageous!"

I have responded to this frustrated client and encouraged him to share his comments on Trip Advisor so future travelers do not make the same mistake he did. 

So if your friends are asking for one of those amazing deals to China, feel free to show them a copy of this newsletter. Afterwards, show them the itinerary for Chinapac’s 12 Day Modern & Ancient China tour. We offer most meals, good hotels, sightseeing, international airfare, and ground transfers all for only $1699 plus tax.

Happy holidays,

Otis Ashby
Sales & Operations

Thursday, November 17, 2011

I'm coming home!

As some of you may know I have been out of the office the past few weeks. I started my journey with a 10 day visit to Kunming and Guizhou province in China. After a 48 hour stopover, I repacked my bags, rounded up the family and headed down south for a Mexico cruise. We then rounded out the trip with a visit to San Diego visiting some of the most exotic animals on the planet.

So this morning we are getting ready to board our plane which is heading to my favourite travel destination that I also have the privilege to call home, Vancouver.

Over the next few weeks I will be sharing more details of this trip and some interesting information I have learned about how to travel with two small boys.

Talk to you soon,

Otis Ashby
Sales & Operations

Thursday, November 3, 2011

Situation Update: Flooding in Thailand

The flooding in Thailand is mainly affecting the central provinces along the Chao Phraya River including Bangkok and Ayutthaya. Other popular tourist destinations in the central region including Pattaya, Hua Hin, Kanchanaburi and Ko Chang have not been affected by the floods. Provinces in the south of Thailand also have not been affected by the floods.

Flood waters in Ayutthaya and some other central provinces have begun to subside, although many areas are not yet fully accessible. Tourist attractions in Ayutthaya will reopen once they have been restored.

Events relating to Loy Krathong, an ancient tradition that has been celebrated since the Sukhothai Era, will still take place in many locations throughout Thailand including Sukhothai, Chiang Mai, and Tak during November 8th to 10th. Some Loy Krathong events have been cancelled in Bangkok, Ayutthaya and Suphanburi due to the flooding.

Situation in Bangkok

Most areas of central Bangkok where to tourists normally go are not flooded at this time. The Chao Phraya River, which runs through Bangkok, is at a higher-than-normal level. This is causing some flooding at tourist attractions that are close to the river, as well as some parts of Chinatown, especially during high tide periods.

Within the Bangkok Metropolitan Area, several suburbs and areas adjacent to the Chao Phraya River are experiencing flooding. As these areas are largely residential and industrial zones, they are not normally visited by tourists. The government has asked residents to leave these areas due to the flooding.

According to government officials, the peak period for flooding due to a combination of high seasonal tides and the large volume of water flowing from the northern provinces through the Bangkok area ended on October 31st. They have stated that the chance of flooding in central Bangkok, which has so far not been affected except in some areas close the Chao Phraya River during high tides, is now greatly reduced. In central Bangkok, businesses, hotels, and tourist attractions remain operating as per normal.

Transportation

The BTS Skytrain and MRT subway are operating normally. Taxis and tuk tuks are available as per usual. Many BMTA bus routes have been rerouted or suspended due to the flooding. Express boat services on the Chao Phraya River have also been suspended, as have most water-related tourist activities.

Given the rapidly changing nature of the flooding situation in Bangkok, the TAT advises travelers to carefully consider visiting tourist attractions close to the Chao Phraya River as they may be in areas affected by flooding, which could limit access. Visitors should also check multiple sources of information to make an informed decision about whether they should visit Bangkok at the present time.

Airports

Bangkok is served by two airports. Suvarnabhumi Airport, the main gateway to Thailand with 120 international and domestic airlines, remains open. It has considerable flood protection measures in place and is operating normally, handling around 800 flights per day. Suvarnabhumi Airport is also the main connector for international arrivals to domestic flights serving tourist destinations throughout Thailand such as Phuket, Chiang Mai and Surat Thani. Domestic flights are operating as per normal between Suvarnabhumi Airport and all other airports in Thailand.

Transportation to and from the airport into central Bangkok including taxis, buses and the Airport Rail Link have not been affected by the floods and are operating normally. Highways from the airport to tourist destinations southeast of Bangkok such as Pattaya, Rayong and Ko Chang are open. Travelers should allow additional time to travel to the airport due to traffic congestion.

Don Mueang Airport, the old international airport, has been closed until November 1st due to flooding. The two domestic airlines operating from Don Mueang have temporarily switched their operations to Suvarnabhumi Airport.

State Railway of Thailand and inter-provincial bus services:

State Railway of Thailand (SRT) and inter-provincial bus services are operating as per usual in areas that are not affected by the floods. In Bangkok and other areas affected by the floods, the SRT and inter-provincial bus service operators are adjusting their routes to best serve passengers given the disruptions caused by the flooding. Inter-provincial buses from Bangkok to southern provinces are leaving from a temporary station with shuttle services to and from the Southern Bus Terminal, also known as Sai Tai Mai.

Train services to northeastern Thailand are operating as per normal. Train services to the northern provinces are operating between Hua Lamphong station in central Bangkok and Chiang Mai. Trains to the north are being rerouted around flooded areas, adding approximately two hours of travel time. Train services to the southern provinces are operating from Hua Lamphong station or Nakhon Pathom if required due to flooding in Bangkok’s western suburbs. The SRT is providing shuttle bus services between Hua Lamphong station and Nakhon Pathom when needed. Travelers are advised to check in advance with these operators and may want to consider flying to their destinations within Thailand.

Thursday, October 20, 2011

We are live! Chinapac's New Booking Engine

So after months of planning, designing and testing, our new website is online!

Designed with a simple yet sophisticated interface, the new booking tool will help both clients and agents on planning and booking their Asia travels with more ease and convenience. Its user friendly navigation system allows for an uncomplicated browsing experience through more than 700 recommended tours and activities in China and South East Asia.

For questions or for more information, please visit http://www.chinapac.ca or call 1-800-661-8182.

Regards,

Otis Ashby
Sales & Operations

Wednesday, September 28, 2011

China National Holiday Quickly Approaching!

October 1st will celebrate the beginning of the National Day of the People's Republic of China. This holiday is celebrated every year on October 1 and lasts for a week. During this time most businesses and offices are closed. Travelers in China can expect extreme traffic, long lineups and massive crowds at popular sightseeing locations such as Tian An Men Square.

In addition, the Canadian and American China Consulate will also be closed. During this time visa applications will not be accepted.

So if you are thinking of going to China soon, today is the time to finalize your travel arrangements with Chinapac.

Best Regards,

Otis Ashby
Sales & Operations